eHour

User can't log in - internal error, and can't change login names.

Details

  • Type: Bug Bug
  • Status: Resolved Resolved
  • Priority: Major Major
  • Resolution: Fixed
  • Affects Version/s: 0.8.4
  • Fix Version/s: 0.9.1
  • Component/s: Bug / defect
  • Labels:
    None
  • Environment:
    Linux
  • Standalone/WAR:
    WAR
  • Database:
    MySQL

Description

One of our users can't log in any more. An attempt to do so generates 'internal error'. This is pretty serious as he has quite a lot of hours entered in the system.

Possibly related, possibly not - if you try to update someone's login id then you get ' Onbekende fout opgetreden', and the update fails. This is the case with all users.

Activity

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Paul Holister added a comment -
We think the problem has been caused by the creation of a row in TIMESHEET_ENTRY with null hours but with a comment - the user had put hours and a comment against a project then decided to move the hours to a different project and didn't delete the comment.
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Paul Holister added a comment - We think the problem has been caused by the creation of a row in TIMESHEET_ENTRY with null hours but with a comment - the user had put hours and a comment against a project then decided to move the hours to a different project and didn't delete the comment.
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Thies Edeling added a comment - - edited
Can you add the stacktraces, found in ehour.log, for both occassions?

Having the comment and hours not linked (and thus deleted when hours are deleted) is a known issue: EHO-224

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Thies Edeling added a comment - - edited Can you add the stacktraces, found in ehour.log, for both occassions? Having the comment and hours not linked (and thus deleted when hours are deleted) is a known issue: EHO-224
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Alexander added a comment -
Reproduce:

Saved hours with a comment.
Remove the hours, but leave the comment and save.

It's was indeed fixed by deleting the comment.
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Alexander added a comment - Reproduce: Saved hours with a comment. Remove the hours, but leave the comment and save. It's was indeed fixed by deleting the comment.

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Dates

  • Created:
    Updated:
    Resolved:
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